The word “Trust” weights more than any other word in the dictionary. When a customer puts their hard earn money and trusts a product they expect that all promises will be kept. Vatech, the leading brand in Dental Imaging Solutions in the Indian market place, has revolutionized the dental practice by introducing innovative and user-friendly imaging devices.
Customer satisfaction has been the brand’s main focus since its inception. Vatech not only offers technologically advanced imaging devices but also provides world-class customer care service. Vatech values customers ‘ needs even after the sales, and believe in maintaining a long-term relationship with the consumers. In today’s dynamic environment the Customer always expects something more that can be useful for them.
Following are the 5 effective ways to take care of the Battery of your Imaging Device:
- Do Not Charge constantly
The preferred way to use the imaging device is to let the battery exhaust and then charge it, instead of charging it regularly when not really required. Due to constant charging, the effectiveness of the battery goes down.
- Do Not over Charge
Remember to unplug the unit as soon as it is fully charged. Even if the X-Ray unit is switched off it charges just like your mobile phone, so keep in mind to remove the charger. Overcharging can lead to severe damage in the battery, so always maintain the balance.
- Detach/Remove the battery when on vacation
In case you’re going on a vacation or not going to use the unit for a week or 10 days then remember to take out the battery from the unit or turn off the on-off switch and remove the charging plug from the socket. This way you can save the life of your battery and it will not get drained completely…
- Regular check-up
Just like your car needs a checkup and you always suggest your Patients to make sure that you give proper attention by doing regular oral checkups – your X-ray unit too needs attention & checkup… Make sure you get your Vatech EzRay Air X-ray unit checked, in every 12 months to ensure its long life. The Technical support team will be happy to do a checkup and assist you…
Although there are many terms and conditions regarding the usage, in many cases when the battery of the imaging device shows the unusual results or stops working, it is mostly because it has been handled inappropriately or maybe because the guidelines were not followed while using it. This must be taken care of by the users, as the products always need care.
In modern times it has become hard for the customers to completely trust any brand, as many companies fail to maintain the quality of the product and standard or the after-sales service. At Vatech we believe that the customers don’t forget the support they receive from Company and they spread a word basis their experience and it can be both positive and negative. We ensure that the experience of our valued customers is always pleasant & positive.
Assuring the Best!